Privacy Policy

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Welcome to Inside Out Counselling and Consulting. We respect your privacy and are committed to protecting the personal information you provide while using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our services.

Information We Collect

We may collect the following information:

Personal Information

When you contact us or request a quote, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Business Website
  • Project Details
  • Billing Information (when applicable)

Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date & Time of Visit
  • Referral Source

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Provide quotations
  • Deliver requested services
  • Process payments
  • Improve our website
  • Communicate project updates
  • Send marketing communications (only with your consent)
  • Prevent fraud and unauthorized access
  • Comply with legal obligations

Cookies

Our website may use cookies to:

  • Improve user experience
  • Remember preferences
  • Analyze website traffic
  • Monitor website performance

You can disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may use trusted third-party providers including:

  • Email marketing platforms
  • Payment processors
  • CRM software
  • Live chat services
  • Cloud hosting providers

These providers only receive information necessary to perform their services and are obligated to protect your data.

Data Security

We implement reasonable technical and organizational security measures including:

  • SSL encryption
  • Secure hosting
  • Firewall protection
  • Password-protected systems
  • Limited employee access
  • Regular security updates

However, no method of internet transmission is completely secure.

Data Retention

We retain your information only for as long as necessary to:

  • Provide our services
  • Meet contractual obligations
  • Resolve disputes
  • Comply with applicable laws

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Restrict processing
  • Request a copy of your data

To exercise these rights, contact us using the details provided below.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our website’s Contact page or by using the email michelle.ormsby.counsellor@gmail.com.

Workshops and Groups

Inside Out workshops and groups are coming soon. Options will be based on interest, so reach out and let’s work together!

We facilitate the following evidence-based parenting programs one-on-one or in a group:

For schools and organisations interested in wellbeing programs, we have experience facilitating yoga and mindfulness workshops in your environment.

We’re taking enquiries now from individuals, parents, groups, organisations, and educational services. Register your interest and we’ll be in touch.

Stay connected via our socials or newsletter for updates on our growth!

Supervision and Consulting

Inside Out Supervision and Consulting is coming soon—opening Spring 2026! We have specialised experience for supervision in:

Need supervision, reflective practice or wellbeing support for yourself or your organisation? Reach out now to collaborate and plan together.

Stay connected via our socials or newsletter for updates on our growth!

Counselling

At Inside Out, our primary focus is individual counselling. However, there are times in our work with families when it is helpful for both parents to attend sessions together.

We recognise that ‘being a good fit’ and the therapeutic relationship are the most important and powerful drivers for change in therapy.

After establishing safety, and a collaborative therapeutic relationship with clear goals, we draw on evidence-based counselling approaches including:

While these are our main approaches, we have trained in several other modalities and may integrate these where appropriate. As part of our registration with PACFA, we regularly participate in professional development to maintain best practices.